REVIEW · AUCKLAND TOURS

Auckland: Segway to North Head Volcano Summit

★ 4.9 · 53 reviews Operated by MagicBroomstickSegwayTours · Bookable on GetYourGuide
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A volcano, a fort, and a Segway ride. This small-group tour makes Auckland’s Devonport area unusually easy to explore, combining spectacular summit views with local streets, beaches, heritage homes, and military history. I like the careful beginner training and the chance to ride through quiet village back streets. The main consideration is that Segway riding is only part of the experience, since you will also do some walking through the fort tunnels.

The tour lasts 2.5 hours and is limited to four people, which gives the guide room to adjust the pace and answer questions. Pauline, the owner and guide praised most often in the feedback, is described as patient, entertaining, and careful about safety. If you are comfortable trying something new, this is a lively way to see Devonport without spending the day on foot.

Key points at a glance

Auckland: Segway to North Head Volcano Summit - Key points at a glance

  • Train first, then ride with confidence: A practical session at the Devonport Ferry Terminal covers the basics before you leave town.
  • See Devonport beyond the main street: The route includes Victorian villas, lava flows, a yacht club, beaches, parks, and village back streets.
  • Reach Maungauika/North Head by Segway: The ride takes you to a volcanic cone and historic reserve with wide views over Auckland and the Hauraki Gulf.
  • Explore an unusual military site: Walk through tunnels, see a disappearing gun, and hear about the fort’s secret communication pipes.
  • Enjoy time to practice: A stop by one of Devonport’s beaches gives you free time to put the Segway through its paces.
  • Keep the group personal: With no more than four participants, the guide can offer hands-on help and take photographs.

Starting at the Devonport Ferry Terminal

Auckland: Segway to North Head Volcano Summit - Starting at the Devonport Ferry Terminal

Your meeting point is inside the Devonport Ferry Terminal, at the end where ferries to Auckland City arrive and leave. The tour office shares space with the Devonport Ferry staff, so look for the ferry ticket office rather than expecting a separate shopfront.

The exact coordinates are -36.83325958251953, 174.79580688476562. That may be useful if you are using a phone map, especially since ferry terminals can have several entrances and signs.

Once you arrive, you sign in, leave behind any bags you do not want to carry, and get fitted with a helmet. Then comes the part that matters most for first-time riders: instruction and practice.

The training is designed to make the Segway feel manageable before you head into public areas. The controls are simple, but the machine responds to your body position, so a calm introduction is valuable. Feedback about the tour repeatedly highlights this stage, with Pauline taking time to make sure everyone felt secure before setting off.

You should still wear comfortable shoes and clothing suited to the weather. High heels are not allowed, and riding while intoxicated is prohibited. The tour includes only a small amount of walking, but you need to walk through the fort tunnels, so do not treat this as a fully seated activity.

Riding past Devonport’s waterfront homes

Auckland: Segway to North Head Volcano Summit - Riding past Devonport’s waterfront homes

The first proper stretch follows the Devonport waterfront. This is where the tour starts to feel different from a standard Auckland sightseeing ride.

You pass Victorian villas, local beaches, the yacht club, and old lava flows. The houses provide a look at Devonport as a settled seaside village rather than simply a launch point for North Head. Your guide adds stories about the homes and the area, giving the ride more meaning than a quick cruise past attractive façades.

The Segway is useful here because you cover more ground than you would on foot while still moving slowly enough to notice details. You can look toward the water, stop for explanations, and take in the change from waterfront homes to historic military reserve.

I especially like this opening because it places North Head in its local setting. You are not simply dropped at a monument, shown a view, and sent back. You first see the village that grew around the harbour, then ride toward the headland that helped protect it.

The route also includes inner-city beaches. The phrase can sound surprising in Auckland, but that is part of Devonport’s appeal. The waterfront and nearby reserves give the tour a relaxed pace before the climb toward the fort.

Reaching the 1800s fort at North Head

Auckland: Segway to North Head Volcano Summit - Reaching the 1800s fort at North Head

Maungauika, also known as North Head, is the central stop. The reserve occupies a volcanic cone and contains a fort dating from the 1800s. The Segway helps with the approach, including the hill climb, though the summit visit is not just a ride-by photo stop.

Your guide takes photographs with North Head behind you, a useful touch if you are traveling without someone who can take a good picture. After reaching the summit, you get some of the best views of Auckland City and the Hauraki Gulf.

The sightline is the strongest reason to choose this tour over a simple Devonport village walk. From the summit, the city and harbour open out in a broad panorama, and you also get a clear view toward Rangitoto Island. The route identifies Rangitoto as Auckland’s youngest volcanic cone, adding a useful bit of context to the volcanic setting.

Weather will affect this part of the experience. On a clear day, the summit views should be the tour’s biggest reward. In poor weather, the outlook may be less impressive, although the fort and tunnels still give you something worthwhile to explore.

The reserve also brings a little uphill riding. You receive instruction before the tour, but you should be honest with yourself about balance and comfort. The experience is not suitable for people with mobility impairments, and it has a maximum rider weight of 264 pounds, or 120 kilograms, plus a minimum weight of 99 pounds, or 45 kilograms.

Walking into the tunnels and gun emplacements

Auckland: Segway to North Head Volcano Summit - Walking into the tunnels and gun emplacements

North Head’s military remains give the outing its substance. After riding to the summit, you walk through a maze of tunnels and see the disappearing gun, along with the fort’s secret communication pipes.

These details are more memorable than a simple collection of walls and signs. The tunnels show how the fort operated below ground, while the disappearing gun hints at the defensive technology used to protect the harbour. The communication pipes add another layer, since they point to the hidden systems needed to connect different parts of the fort.

This is also the clearest point where the tour shifts from active sightseeing to a guided history visit. Pauline’s style, according to the feedback, mixes facts with humour and local stories. That balance matters. Military sites can become dry if the guide only lists dates and structures, but the tour is designed around stories you can understand while standing inside the place itself.

You should allow for the fact that this section requires walking. The tour information calls the amount small, but the Segway cannot take you through every part of the fort. Wear shoes that feel secure and bring weather-appropriate clothing, since conditions can change quickly around the harbour.

A completely different sort of day out:

Free time near the beach and Rangitoto

Auckland: Segway to North Head Volcano Summit - Free time near the beach and Rangitoto

After the fort, the route heads through Devonport’s back streets to a park beside one of the area’s best beaches. This stop gives you views of Rangitoto Island and a chance to pause after the summit and tunnel visit.

You also get free time to practice riding in the park. That may sound like a minor extra, but it is one of the more useful features for beginners. Once you have learned how to start, stop, turn, and balance, an open area lets you relax and enjoy the machine rather than concentrating on every movement.

One piece of advice comes through clearly from the feedback: if the guide offers play time, take it. The park is the place to enjoy the Segway for its own sake, not just as transport between attractions. You can put it through its paces in a controlled space before heading back onto the village route.

The pause also breaks up the tour well. You have waterfront sights, then the volcanic reserve and fort, then a more casual park stop. That variety helps the 2.5 hours pass without feeling like one long history lesson or one continuous ride.

Back streets, parks, and the final hill climb

Auckland: Segway to North Head Volcano Summit - Back streets, parks, and the final hill climb

The return route continues through Devonport’s quieter streets, passing more parks and reserves while the guide explains more about the area. This section gives you a better sense of the village than a direct return to the terminal would.

You then make a final hill climb on the Segway. There is a brief view toward Auckland City before the route returns to the office at the ferry terminal.

This last stretch is practical as well as scenic. It brings you back to the exact place where you started, making it easy to continue your Devonport visit or catch a ferry to Auckland. The tour does not require a complicated transfer between neighborhoods.

I would not choose this experience if I wanted a slow, detailed walking tour of every historic building. The Segway creates momentum, and some stops are necessarily brief. But if you want to combine movement, views, local stories, and a proper historic site, the route has a good balance.

Why the four-person limit matters

Auckland: Segway to North Head Volcano Summit - Why the four-person limit matters

A maximum of four participants is a real advantage here. Segways can be intimidating for a first-time rider, and a large group would make the early training less personal. In this format, the guide can watch how each person handles the machine and offer corrections before the group reaches the waterfront.

The small size also makes it easier to ask questions about Devonport’s homes, beaches, fort, and volcanic sites. You are less likely to be hurried through a photo stop, and there is more room to adjust the pace within the group.

The feedback gives Pauline particular credit for this personal approach. She is the owner and guide, and several people describe her as patient, welcoming, careful, and entertaining. Her ability to mix useful riding advice with local facts seems to be one of the tour’s strongest qualities.

That said, a small group means limited places. If you have a specific date in mind, check availability early. The tour is offered in English, with a live guide.

The value of a 2.5-hour ride

Auckland: Segway to North Head Volcano Summit - The value of a 2.5-hour ride

No price is provided in the tour details, so I cannot judge the exact cost. I can still assess what you receive for the time.

You are paying for more than a Segway rental. The experience includes instruction, helmet fitting, a guided route through Devonport, access to the North Head reserve, fort interpretation, summit views, time at a beachside park, and local history along the way. A self-guided rental might let you cover some of the same streets, but it would not give you the same help with riding or the same explanation of the fort.

The strongest value comes if you are new to Segways or have only a short time in Auckland. The guided format removes the need to work out a route, and the ferry terminal start makes the outing easy to pair with a city stay.

It is also a useful option for a shore excursion. One person described it as their best shore excursion, and the ferry between Auckland and Devonport was considered easy to use. You should still allow enough time around your own ferry plans, since the activity itself takes 2.5 hours and the tour begins and ends at the Devonport terminal.

If you already know Devonport well, the value depends on how much you want the Segway and North Head fort experience. The village streets alone may not justify the booking for you, but the summit, tunnels, and guide-led stories add much more than a standard ride around town.

Who should book this Devonport experience?

I would recommend it most strongly to adults and older children who enjoy light adventure but do not want a demanding outdoor activity. The minimum age is 10, and the tour is not suitable for pregnant women or people with mobility impairments.

You should be reasonably comfortable standing and balancing for much of the ride. The machine is described as easy to operate once you receive the initial training, but easy does not mean entirely passive. You control it, ride hills, and spend some time walking.

This is a good fit if you want:

  • A small group rather than a large bus tour
  • A guide who combines local stories with practical instruction
  • A different way to see Devonport’s waterfront and back streets
  • A volcanic summit with broad Auckland and harbour views
  • A historic fort with tunnels and unusual military features
  • A flexible activity that works as part of a ferry-based day

It may not suit you if you dislike balancing activities, want a completely flat route, or prefer to spend all your time inside museums. The weather also matters, since the best summit views depend on visibility and you will be outdoors for most of the experience.

Booking and practical details

You can cancel up to 24 hours before the activity for a full refund. The reserve-now, pay-later option lets you hold a place without paying immediately, which is useful while you are still arranging ferry trips and other Auckland plans.

Bring comfortable shoes and weather-appropriate clothing. Leave unnecessary bags at the office if you prefer, and avoid high heels.

The activity is run by MagicBroomstickSegwayTours. The meeting point is the shared ferry office at the end of the Devonport terminal, where the city ferries come and go. Group size is capped at four, and the language is English.

The published rating is 4.9 from 53 reviews, with especially strong praise for the guides, the safety briefing, the views, and the mix of history and fun. Pauline receives the most personal praise, and several people describe the outing as a highlight of their Auckland or New Zealand visit.

Should you book the North Head Segway tour?

I would book this if you want to see Devonport actively rather than simply walk its main streets. The best parts are the careful training, the small group, the North Head summit, and the chance to ride around a real Auckland neighborhood while learning its story.

The decision is less clear if you are uneasy on a Segway or need step-free access. You will ride hills, walk through tunnels, and meet weight and age limits. For everyone else, this is a well-shaped half-day outing that connects village life, volcanic scenery, harbour views, and military history without wasting time on complicated transport.

If you take it, accept the guide’s invitation to practice in the park. That is where the Segway changes from a novelty into the most enjoyable part of the day.

FAQ

How long does the Segway tour last?

The tour lasts 2.5 hours, including training, the guided ride, the North Head fort visit, and free practice time in a park.

Where does the tour meet?

You meet inside the Devonport Ferry Terminal, at the end where ferries to Auckland City arrive and leave. The tour office shares the ferry ticket office.

Is the tour suitable for first-time Segway riders?

Yes. The tour begins with training and practical tips designed to help you feel confident before riding through Devonport.

How many people are in each group?

The group is limited to four participants.

What language is the tour offered in?

The live guided tour is offered in English.

What should I bring?

Bring comfortable shoes and clothing suitable for the weather. Comfortable footwear is especially useful because the tour includes a small amount of walking through the fort tunnels.

Who cannot take part?

The experience is not suitable for children under 10, pregnant women, people with mobility impairments, people over 264 pounds or 120 kilograms, or people under 99 pounds or 45 kilograms. Intoxicated participants are not allowed.

Can I cancel or pay later?

You can cancel up to 24 hours in advance for a full refund. A reserve-now, pay-later option is also available.

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